Privacy and cookie policy

"This Privacy Policy defines the principles of processing and protection of personal data provided by users in connection with their use of the services offered by the Hotel Swing website (hereinafter referred to as the Website). The administrator of personal data contained in the Website is Park Wodny w Krakowie SA, Kraków 31-416, Dobrego Pasterza 125, entered into the register of entrepreneurs under the NIP number: 945-19-58-299  (hereinafter referred to as the ADO). In order to ensure the security of the entrusted personal data, the ADO operates on the basis of internal procedures and recommendations, in accordance with the relevant legal acts in the field of personal data protection, in particular with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC. The ADO takes special care to protect the interests of data subjects, and in particular ensures that personal data are: processed in accordance with law, collected for specified, lawful purposes and not subject to further processing incompatible with these purposes, factually correct and adequate in relation to the purposes for which they are processed, stored in a form which allows identification of persons to whom they relate, no longer than is necessary to achieve the purpose of processing The Data Controller performs the functions of obtaining information about users and their behavior by voluntarily entering information in forms, in order to: respond to user inquiries submitted using the contact form pursuant to Art. 6 sec. 1 letter f of the GDPR, accept reservations using the online reservation system pursuant to Art. 6 sec. 1 letter b of the GDPR, implement services provided by the Data Controller pursuant to Art. 6 sec. 1 letter b of the GDPR, marketing, including sending commercial information to the e-mail address, if the Customer has consented to this, by checking the appropriate box in the reservation process pursuant to Art. 6 sec. 1 letter a of the GDPR. Consent to the processing of data for marketing purposes and the sending of commercial information may be withdrawn by sending such a notification to the e-mail address of the Data Controller: inspector@hotelswing.pl., implement the legitimate interest of the Data Controller in special cases pursuant to Art. 6 sec. 1 letter f of the GDPR, e.g. debt collection. Upon the first visit to the Hotel Swing Website, the user is informed about the use of cookies. By clicking I ACCEPT, the user consents to the use of cookies on the website. The user may change cookie settings here at any time. The change in cookie settings will occur after restarting or refreshing the session on the ADO website. The installation of "cookies necessary for the basic functionality of the Service" is necessary for the proper operation of the Service, in particular those required for authorization. Cookies necessary for the operation of the website can be changed by changing the browser settings, but it should be noted that changing the settings may result in the incorrect functioning of the website. More information on cookies is available in the "Help" section in the user's web browser menu. Users who, after reading the information available on the Service, do not want cookies to be saved in the device's web browser, should delete them from their browser after the end of their visit to the Service. The following types of cookies are used within the Service: session cookies - they remain in the browser until it is turned off or the Service is logged out, permanent cookies - they remain in the device's web browser until they are deleted by the user, or until a predetermined time specified in the cookie file parameters. In terms of functionality, each cookie can be divided into: analytical files, which help improve the comfort of using the website by understanding how users use and convert on it, marketing files, used to personalize the content of advertisements, properly target and analyze the performance of marketing channels and sales channels, necessary files, i.e. fundamental to the basic functionality of the Service. The cookies we use allow us to develop our website. Some cookies may be placed by the Online Reservation System provider only for the purpose of: improving and supporting the booking process, analyzing and collecting statistical data regarding the use of the website and the online booking system, in order to improve them, the Online Reservation System provider informs about the installed cookies in the user interface of this system, the Data Controller may use automated decision-making, including profiling, for marketing purposes (including the automated matching of advertisements to your interests and measuring their effectiveness), and adapting the offer based on art. 6 sec. 1 letter a GDPR. The recipients of personal data may be authorities, institutions and entities authorized under the law, as well as entities providing services to the ADO (e.g. legal, IT, marketing, accounting services and other entities participating in the implementation of the ordered service. We use the following analytical tools: Google We use the following marketing tools: Google The data processed by the ADO may be viewed by the Service user who provided it. The user also has the right to modify this data, request its deletion and limit or cease processing of their personal data at any time. At any time, the user may also request the deletion of their personal data from the service. The right to transfer data does not apply, because no standard has been established for the exchange of such data between hotel facilities. In order to exercise their rights indicated above, the Service user should contact the ADO using the same email address or telephone number provided to the Service, by contacting the following address: inspector@hotelswing.pl The Service user has the right to withdraw consent at any time without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal, by directly contacting the ADO or, in the case of technology, by changing cookie settings. Each Service user may file a complaint with the Personal Data Protection Office. The Service may contain links to other websites that operate independently of the Service and are not supervised by the Service in any way. These websites may have their own privacy policies and regulations, which we recommend that you read carefully. ADO reserves the right to change the privacy policy of the service, which may be caused by the development of Internet technology, possible changes in the law on personal data protection, and the development of the Service. We will inform users about any changes in a visible and understandable way. "